About payment methods

Credit Card
VISA, Mastercard, AmericanExpress, and JCB brands are accepted for payment.
Google Pay
If you are using Google Chrome to view this site, you can pay using your Google Pay account.
Please select Google Pay from Express Checkout on the payment page.
Apple Pay
If you are using an iPhone, iPad, or Mac, you can use Apple Pay to make payments on the web in Safari.
Please select Apple Pay from Express Checkout on the payment page.


About shipping and delivery
Shipping company: Fedex or DHL
Delivery time: 3~7 business days from the date of order
Shipping: Free shipping.
Please note that in some cases, the shipping carrier may be changed to a comparable carrier without notice.

About cancellations
As a general rule, once your order has been placed it cannot be cancelled. Should however special circumstances apply, a cancellation is possible and a restocking-fee of 15% will be deducted from your ordered items' value. WE reserves the right to decide on a case-by-case basis whether to accept a cancellation request or not.

Orders that have already been shipped cannot be cancelled. Customers who want to return a shipped order may refer to our return policies.


Conditions for returns 
Returns
All returns must be approved in advance by our support staff.
Please contact support if you want to return your order.

Any approved return must be sent back to us within 7 days after delivery. The customer is responsible for bearing all costs associated with the return.

Returns need to meet all of the following conditions:
All items must be complete, undamaged and in saleable condition
New items must be factory sealed and unopened
All items have to be in their original packaging and well packed for shipping
A print-out of the invoice must be included
Any item that does not meet the conditions above will not be refunded or exchanged.
It is the customer's responsibility to ensure the safe and undamaged arrival of the returned item(s). Refunds will be paid out after the arrival of the returned item(s).